CRS Software

Initiating a facility service request should be quick and easy for your employees. And picking up the phone to call into a call center is the slowest method for an increasingly tech-enabled workforce. Phone call service requests are also the most expensive option for a facility team.

With ServiceInsight’s Client Request System (CRS), service requests can be quickly entered by your employees via a web portal. It’s quick, easy, and accessible anywhere. The iCRS app is also available for phones and tablets.

Benefits of Our Mobile Customer Support Software Solutions

  • Reduce operating expenses by capturing service requests online
  • Increase employee engagement by enabling them to track service request status
  • Identify opportunities to improve performance by capturing employee feedback
  • Improve efficiency by auto-populating information base on user profile