If you are not providing self-service options to your employees and vendors, you are missing a key opportunity. Self-service portals save you time as well as improve the employee and vendor experience when engaging with your facility team.
ServiceInsight offers web portals for service requests as well as for managing vendors that streamline the end-to-end service process, including vendor invoicing.
For Employees – the CRS portal enables employees to easily enter service requests, check status, and see historical work orders.
For Vendors – our Vendor Activity Website (VAWS) streamlines interactions with your vendors and gives them the power to monitor their own orders.
Benefits of Our Web Portal Software Solutions
- Reduce call center time by capturing service requests through our Client Request System (CRS)
- Gain efficiency by automating vendor invoicing through the Vendors Activity Website (VAWS)
- Improve productivity by reducing manual vendor communication time on work order status and prioritization
- Improve work order completion documentation by providing portal solutions to capture information in real-time