Initiating a facility service request should be quick and easy for your employees. And picking up the phone to call into a call center is the slowest method for an increasingly tech-enabled workforce. Phone call service requests are also the most expensive option for a facility team.
With ServiceInsight’s Client Request System (CRS), service requests can be quickly entered by your employees via a web portal. It’s quick, easy, and accessible anywhere. The iCRS app is also available for phones and tablets.
Benefits of Our Mobile Customer Support Software Solutions
- Reduce operating expenses by capturing service requests online
- Increase employee engagement by enabling them to track service request status
- Identify opportunities to improve performance by capturing employee feedback
- Improve efficiency by auto-populating information base on user profile